about us
over 45 years in business
Master Craftsman Warranty

We provide new home warranty and maintenance for home builders in Metro Edmonton, and Central Alberta.

With Master Craftsman Warranty you can rest assured knowing our team of warranty representatives and technicians is here to provide excellent home warranty and maintenance services to your clients. 

  • Quickly respond to all requests, including a 24/7 emergency phone line
  • Offering maintenance packages for busy homeowners
  • Provide third-party insurance assessments for insurance providers

 

Partnered with
new home builders

We are proud to partnered with several award-winning home builders throughout Metro Edmonton, and Central Alberta to provide new home warranty service to their clients.

CarringtonCommunities
carrington communities

Condos and Rentals in Metro Edmonton
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Bedrock Homes

New duplex and single family homes in Metro Edmonton and Central Alberta
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CarringtonHomes-kitchen
carrington homes

Townhomes, condos and single family homes in the Okanagan.
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AlquinnHomes_Homepage_Showhomes
alquinn homes

Townhomes, duplex and single family homes in Metro Edmonton.
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© Merle Prosofsky All Rights Reserved
kimberley homes

Custom homes in Edmonton and the Okanagan.
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Our TEAM

Master Craftsman Warranty’s leadership team is comprised of experts in their field.

Chad Kreiger_July 2020 _high res (2)
Chad Krieger
Director, Warranty & Maintenance

Chad has over 20 years of progressive experience in the home building industry, from site superintendent to his current position with MCW as Director of Warranty & Maintenance. Adept at strategic planning, business development, and client relationship management, Chad has been able to create a positive work environment for his entire team in which to thrive and grow.

steve
Steve Baker
Warranty Manager

After 20+ years as a framing contractor, Steve joined MCW as a Warranty Advisor, progressing to Assistant Warranty Manager, and ultimately to Warranty Manager. With 35 years of residential construction experience, Steve has developed relationships with trade and builder partners to enable MCW to provide exemplary warranty service to multiple builders and their homeowners.

michelle
Michelle Wheaton
Warranty Supervisor

With over 10 years of experience, Michelle manages a team of Warranty Coordinators as MCW’s Warranty Supervisor. Michelle’s experience spans property management and warranty administration across both single family and multi-family portfolios. She was instrumental in growing MCW from a department to a standalone division providing expert warranty service to several builder partners.